Addressing the Operational Technology Staffing Shortage in Utilities

Utilities are facing a critical shortage of skilled Operational Technology (OT) professionals just as systems become more cloud-enabled and interconnected. This session explores a forward-thinking workforce solution: retraining IT professionals to step into OT roles. Participants will gain insights into the strategic value of leveraging existing IT expertise, the key OT skills needed to thrive in modern utility environments, and practical steps for successfully integrating IT staff into OT operations. With best practices and implementation strategies tailored for the utility sector, this discussion will equip leaders with actionable approaches to bridge workforce gaps and strengthen operational resilience.

Presenters:

David Strom Sr. Consultant, Strategic Business Solutions

David Strom brings over 20 years of experience in IT strategy, enterprise architecture, and project leadership. Known for his forward-thinking and cross-functional approach, David has guided organizations through complex transformations with a sharp focus on business alignment, operational efficiency, and sustainable growth.

Tim Mather

COO, Strategic Business Solutions

Tim Mather has over 30 years of experience in management consulting, executive leadership, and project management. He has deep expertise in full-stack technology development and deployment, particularly in SCADA/Control Systems. Tim has led significant projects for notable clients such as Philips Lighting, Oracle, Detroit Water & Sewerage, Lender’s Bagels, and the Port Authority of NYNJ.

Jared Tatro

Software Development/System Integration Professional

Jacobs Engineering

Jared Tatro is a Senior Systems Integration professional with over 15 years of experience in Instrumentation and Controls (I&C), SCADA systems, industrial software and hardware architectures, and Operational Technology (OT). He leads complex I&C designs, manages projects, and mentors I&C and OT technical teams, bringing strong leadership and strategic vision to every phase of delivery. His work spans from small remote Alaskan villages to major infrastructure projects like a 300 MGD treatment facility.